Current passport delivery times
The Australian Passport Office (APO) is currently seeing strong demand for passports. For this reason, it is advising its customers to apply for or renew their passport well ahead of their planned travel dates. The APO is therefore recommending, at least for now, that they allow a minimum of six weeks to get a new passport. You may choose to collect at our office or have the passport delivered to you in Singapore. Please advise the interviewing officer at the time of your lodgement if you are travelling within the next 6 weeks. Please see Passports: Passport Collections (highcommission.gov.au)
Passports are printed in Australia so we are unable to offer a priority service in Singapore. Please see How long to get a passport | Australian Passport Office (passports.gov.au).
Australian citizens residing in Singapore should be aware that you are required by the Singapore Government to always maintain a passport/travel document with at least 6 months validity. Please keep this in mind and check your passport validity. Passports are printed in Australia, so we are unable to offer a priority service in Singapore.
Step 1- Check your eligibility for an adult passport.
Adults who are applying for an Australian passport should use the Overseas Passport Application Form if:
- you are applying for a first ever Australian passport OR
- you are applying for a first adult passport when your child passport was issued to you at 15 years or younger OR
- you are replacing a passport reported lost or stolen OR
- you are applying for your first passport after resumption of citizenship OR
- you are applying to replace a limited validity passport, emergency passport, or other temporary travel document OR
- you cannot answer the security questions for the renewal form
Step 2 - Fill out your application form (Australian Passport Overseas Application).
You should complete the application form online at the following website https://online.passports.gov.au/. This link will also allow you to confirm that you are eligible to renew your adult passport. You'll need to create an AusPassport account to start your passport application online. An AusPassport account helps us protect your personal details.
If you have problems creating an AusPassport account, or completing the online form, please see our Website advice and Troubleshooting guide.
After you have completed your form online, print it and sign inside the white box and date the application form. Make sure there are no alterations to signatures or dates. Please do not use whiteout on the declaration section. If you make a mistake, you can cross it out and initial next to the change. If you have signed incorrectly, please fill in a new form.
Alternatively, you can collect a paper copy of the application at the Australian High Commission. You will need a guarantor and additional documents, so we suggest that you collect this form before making an appointment to lodge your application.
Step 3- Make an appointment to lodge your passport application.
The Passport Office operates an appointment system. We will not see you without an appointment.
Passports Office location:
25 Napier Road
Appointment times are normally booked-out up to 2 weeks in advance. Please keep this in mind when making your travel plans.
Step 4 - Prove your Australian Citizenship
You must provide either an original Australian Citizenship Certificate or an original full Australian Birth Certificate to prove Australian citizenship. Extracts, commemorative birth certificate or birth cards cannot be used.
If you were born in Australia after 20 August 1986, and do not hold an Australian Citizenship Certificate, you must also provide one of the following four documents:
- Your Australian passport issued on/after 1/1/2000 that was valid for 2 years or more; or
- One parent’s full Australian birth certificate (parent born prior to 20/8/1986); or
- One parent’s Australian passport issued on/after 20/8/1986 that was valid for 2 years and was valid at the time of the applicant’s birth; or
- One parent’s Australian citizenship certificate, valid at the time of the applicant’s birth.
If you cannot provide the above documents, you must get a certificate of citizenship. Please refer to the Australian Citizenship section on the Home Affairs website for further information.
If your Australian citizenship document does not show your sex or place and country of birth, you must provide your original birth certificate (not an extract, commemorative birth certificate or birth card) or, if you cannot present your original birth certificate, your foreign passport.
Translation of foreign documents
Any supporting documentation that is not in English will need an original full English language translation provided by a registered translation service.
Step 5 - Take two passport photos.
Some photo shops may not have the most updated Australian passport photo specifications. Home-printed photos are usually not acceptable as there are strict requirements. Please carefully check on the Passport photo guidelines to avoid rejection.
The “crown of head” is where the top of your skull would be if it were visible. It is not the top of your hair or the start of your hairline. Picture yourself bald and measure from the top of your skull to the tip of your chin.
Your Guarantor (see Step 6) must endorse one photo in black pen as follows: “This is a true photo of [the applicant’s full name]”, and then sign it below. Do not use paper clips or staples to attach photos to the form as this may make them unusable.
Step 6 – Guarantor
As well as endorsing your photo, ensure Section 11 is completed by a guarantor who meets the following criteria:
- is 18 years of age or over
- has known the applicant for at least 12 months
- is not related to the applicant by birth, marriage, de facto or same sex relationship, or live at the applicant's address (please do not use your helper to as a guarantor, as they will be ineligible as they live with you at your address)
- holds a current (unexpired) Australian passport that was issued with at least two years validity OR be currently employed in the following approved professional or occupational group.
- Accountants with membership of an association
- Chartered Professional Engineers
- Civil Servants - with at least 5 years continuous full-time service
- Clerk of Courts or Petty Sessions
- Registered Marriage Celebrants
- Members of the Chartered Institute of Company Secretaries
- Registered Pharmacists
- Registered Chiropractors
- Registered Physiotherapists
- Registered Optometrists
- Registered Mid-wives
- Police Officers - with at least 5 years continuous full-time service
- Postal Managers
- Registered Medical Practitioners (Doctors and GPs only)
- Registered Nurses
- Registered Veterinary Surgeons
- Registered Teachers - with at least 5 years continuous full-time service
Step 7 – Additional documents
You should present your original birth certificate at your passport interview.
In addition, you need specific documents to prove your identity. You must provide the following combinations of original documents:
- One document from category A, and
- One document from category B
- If neither of these documents shows your current address, you must also provide one document from category C that shows your current address.
Category A (All Category A documents should be current at the time of application)
- Current driving licence issued by an Australian/foreign government’s driving/traffic/motor vehicle licensing authority
- Foreign residency card
- Australian Proof of Age or Photo Card
Category B (All Category B documents must be current at the time of application, with the exception of the Australian passport)
- Health card issued by a government authority
- Credit card or bank account card with current signature on the back
- Foreign passport
- Previous Australian Passport (issued on or after 1 July 2000 with more than two years validity that has not been expired for over ten years)
Category C (All Category C documents must be no more than 12 months old at the time of application and show your current residential address)
- Utilities bills
- Bank or credit card statements
- Motor vehicle registration or insurance papers
- Property rates notice or property lease agreement
- Home insurance papers
Step 8 – Lodge your application and pay the fee.
Applications must be lodged in person at the Australian High Commission Singapore. You need to make an appointment (see Step 3).
Things to bring:
- The completed and signed Australian Passport Overseas Application form.
- Your most recent Australian passport (if you have one).
- Proof of citizenship (see Step 4).
- Two passport photos (see Step 5).
- Additional documents (see Step 7).
- A Visa, Mastercard or American Express card to pay the fee. Please click here for fees.
Step 9 - Allow a minimum of 6 weeks to receive your new passport.