Australian High Commission
Singapore
Singapore

Travelling to Singapore

From 1 April 2022, Singapore will reopen borders to all fully vaccinated traveller under the new 'Vaccinated Travel Framework'.  For more information see SafeTravel (ica.gov.sg)

 

Last Updated 1 April 2022

 

General Eligibility

Vaccination and Vaccination Certificates

COVID-19 Tests

Arrival in Singapore

Travel Insurance

TraceTogether App

Staying in Singapore

 

 

General Eligibility

 

What are the requirements to be eligible to travel to Singapore under the Vaccinated Travel Framework (VTF) arrangement?

To be eligible to travel to Singapore under the Vaccinated Travel Framework, you are required to:

  1. Be fully vaccinated, and have an accepted proof of vaccination.
  2. Complete the online SG Arrival Card (SGAC) with Electronic Health declaration before departure, up to 72 hours before arrival in Singapore. The acknowledgement email issued upon submission can be shown on boarding or on arrival for smoother document checks. 
  3. Take any of the following COVID-19 tests within 2 days before departure:
    • COVID-19 Polymerase Chain Reaction test (PCR test) at an internationally accredited or recognised lab/clinic/medical facility; OR
    • Antigen Rapid Test (ART) that is:
      • Administered by a trained professional; or
      • [Eligible travellers only]  Self-administered Antigen Rapid Test (ART) remotely supervised by an approved ART provider in Singapore. Please refer to MOH’s listing of remote supervised self-swab providers for information on eligible traveller profiles, eligible countries/regions and approved remote ART service providers.
  4. Download the TraceTogether app on his/her mobile device and:
    • keep the TraceTogether app always activated while in Singapore.
    • upload all data in the TraceTogether app upon request by the Singapore Ministry of Health should he/she test positive for COVID-19 while in Singapore.
  5. Purchase travel insurance, with a minimum coverage of S$30,000 for COVID-19-related medical treatment and hospitalisation costs in Singapore, prior to travelling to Singapore, if you are unvaccinated and approved to enter Sinagpore. Short-term visitors who are fully vaccinated aren't required to have travel insurance for their COVID-19 related medical treatment and hospitalisation costs in Singapore for entry into Singapore. Travel insurance is recommened when travelling overseas even if it is not mandatory for entry approval. 
  6. Adhere to all prevailing public health measures while in Singapore; and
  7. Always remain contactable while in Singapore via his/her declared mobile number and email address.

This information must be presented to check-in staff at your departure airport.  In addition, short-term visitors must also present:

  • a valid visa (for visa-required visitors); and
  • a mobile device with the TraceTogether app already downloaded and with their profiles registered on the app.

A traveller who does not have any of the above may be refused boarding by the airline.

See Checklist for Fully Vaccinated Travellers (ica.gov.sg)

 

What if I am unvaccinated or unable to be vaccinated?

If you are unvaccinated, you will require approval to enter Singapore. See Checklist for Non-Fully Vaccinated Travellers Aged 13 and Above

 

Vaccination and Vaccination Certificates

 

Under the VTF, do I need to be fully vaccinated? What does ‘fully vaccinated’ mean?

You must be fully vaccinated and have a proof of vaccination with your Accepted COVID-19 Vaccinations and Vaccination Certificates

 

Are unvaccinated children allowed to travel under the VTF?

Unvaccinated children aged 12 and below may enter Singapore. However, they must comply with all VTF conditions and be accompanied by a fully vaccinated VTF traveller.  Unvaccinated children aged 13 and above are required to complete quarantine upon arrival into Singapore. Please see Checklist for Non-Fully Vaccinated Travellers Aged 13 and Above  for more information.

 

Are persons who are medically unfit to be vaccinated allowed to travel under the VTF?

Persons who are medically unfit to be vaccinated are required to complete quarantine upon arrival into Singapore. Please see Checklist for Non-Fully Vaccinated Travellers Aged 13 and Above  for more information.

 

I have a proof of vaccination issued in Singapore, what must I present at check-in and arrival immigration?

You may present either of the following:

(A) a vaccination status on the TraceTogether app or HealthHub app; or
(B) vaccination certificate(s) issued by the Singapore Ministry of Health in English.

 

I have a proof of vaccination, what must I present at check-in and arrival immigration?

You may present any of the following:

 

What information needs to be reflected on the vaccination certificates?

Travellers vaccinated outside of Singapore must be able to prove their vaccination status on boarding and at Singapore immigration. This proof can be in any of the two forms listed below.

  1. Digitally-Verifiable Vaccination Certificates
  2. Non-Digitally Verifiable Vaccination Certificates

Travellers who were fully vaccinated in Singapore have their records stored in the National Immunisation Registry and can show their vaccination status on their TraceTogether or HealthHub apps if needed. They can also generate a Vaccination Acceptance Letter via the Vaccination Check Portal if they cannot access their TraceTogether or HealthHub apps.

 

What is a digitally verifiable vaccination certificate?

Digitally verifiable vaccination certificates are tamper-proof and can be digitally authenticated. They should contain QR code(s) that can be scanned to read and authenticate that the QR code was issued by a trusted issuer and that the QR code belongs to the individual presenting it.

At this point in time, non-digitally verifiable vaccination certificates (i.e. those that do not contain a QR code that we can scan to read and authenticate the traveller’s vaccination status) will not be accepted.

What does a QR code on a digitally verifiable vaccination certificate look like?

Please click the links below for more information on accepted digitally verifiable vaccination certificates:

 

I was diagnosed with COVID-19 and have since recovered. I have also been vaccinated. Am I eligible to travel under the VTF?

Please write to the Safe Travel Office using the enquiry form here or call the SafeTravel Enquiries helpline at +65 6812 5555.

 

COVID-19 Tests 

 

Under the VTF, am I required to take any pre-departure COVID-19 test?

You, except those aged 2 and below, must undergo a COVID-19 Polymerase Chain Reaction (PCR) test or Antigen Rapid Test (ART) within 2 days before departure for Singapore.  For example, if the pre-departure test is taken on 1 Nov 2021, it will be valid for departures (for air/sea checkpoints) or arrivals (for land checkpoints) up to 3 Nov 2021, 2359 hrs.  The pre-departure COVID-19 test must be taken at an internationally accredited or recognised laboratory, clinic, or medical facility. The test result certificate must be in English and state the following:

  • the traveller’s name, and at least one other personal identifier such as the date of birth or passport number corresponding exactly with the information in the traveller’s passport used for entry into Singapore;
  • a negative COVID-19 test result;
  • the date and time when the COVID-19 test was taken; and
  • the name of the testing institution conducting the COVID-19 test.

You are responsible for making your own appointments with the testing institutions to take your pre-departure COVID-19 test. You must also bear the cost of your pre-departure COVID-19 test. Please check with the listed testing institutions for the cost of the test.  If you are unable to produce a valid pre-departure COVID-19 test result certificate during check-in at the departure airport, you will be refused boarding by the airline.

 

Are you required to take an on-arrival COVID-19 test?

No, from 1 April 2022, you are no longer required to undergo an on-arrival test. However, you may be directed to take a COVID-19 test if you are symptomatic upon arrival into Singapore. Travellers awaiting the results of their test must travel to their accommodation by private transport (taxis, private-hire cars [GrabSHN, Go-Jek, Ryde, MVL]) and remain in their accommodation until the result have returned.

 

Am I required to do any other COVID-19 testing when in Singapore?

No, from 22 February 2022 you are no longer required to undergo any additional testing, unless you are issued a Health Risk Notice as a close contact. See  What To Do Next? (covid.gov.sg) if you are issued a Health Risk Notice by the Singapore Ministry of Health. 

 

 

Arrival in Singapore

 

What happens when I land in Singapore? Do I need to take a test at the airport?

Follow the instructions of officers and signages on arrival for the appropriate clearance lanes.

Upon clearance, an e-Pass (i.e. Visit Pass) stating the period of stay granted will be issued to foreign visitors via the email address indicated in SGAC. Passports will no longer be stamped.

If you are symptomatic on arrival, you may be directed to take a COVID-19 test or be subjected to other requirements as instructed by officers. Each Antigen Rapid Test (ART) administered will cost S$30, while each COVID-19 Polymerase Chain Reaction Test (PCR Test) will cost S$138.

 

Can I shop and dine at Changi Airport and visit Jewel Changi Airport upon arrival in Singapore?

There are no restriction to travellers’ movement upon arrival at Singapore Changi Airport. Travellers may:

  • Shop and dine in the transit area before clearing immigration
  • Visit Jewel Changi Airport after clearing immigration
  • Leave the airport using public (e.g. Bus / MRT) or private transport

 

 

Travel Insurance

Why is there a need for visitors to purchase COVID-19 travel insurance?

This is to ensure that unvaccinated short-term visitors will be able to bear the full cost of medical treatment, tests and isolation imposed on them for public health reasons, should they be suspected of being infected with COVID-19, or require medical treatment for COVID-19 while in Singapore. Those who test positive for COVID-19 typically receive care in private hospitals.

 

What is the minimum coverage for COVID-19 travel insurance?

If you are unvaccinated you must purchase travel insurance for the entire duration of their stay in Singapore, with a minimum coverage of S$30,000 for COVID-19-related medical treatment and hospitalisation costs, prior to travelling to Singapore. Should your COVID-19 treatment cost go beyond S$30,000, you will have to pay for the excess.

 

Do I need to show proof of travel insurance purchase when I arrive in Singapore?

If you are unvaccinated and granted approval to enter Singapore, you will have to declare, that you have purchased travel insurance, with a minimum coverage of S$30,000 for COVID-19-related medical treatment and hospitalisation costs, prior to travelling to Singapore. You must also carry with you an electronic or physical copy of your insurance policy to facilitate your entry into Singapore.

 

I am a fully vaccinated short-term visitor travelling to Singapore, should I get travel insurance even though it is not mandatory?

YES. Travel doesn’t always go as planned. If you're going overseas, travel insurance is as important as a passport. Without it, you or your family could suffer financially if things go wrong. No matter who you are, where you're going and what you're doing, get insurance. 

Check out Travel insurance on Smartraveller.gov.au

 

Trace Together App

 

Must every visitor use TraceTogether?

Yes. All visitors to Singapore must download the TraceTogether app prior to their departure for Singapore. Upon arrival, you must activate and use the app for the duration of your stay in Singapore.

Children who are aged 7 to 12 and those unable to use a mobile device due to a certified disability or special needs are eligible to be issued TraceTogether tokens with payment of a refundable S$50 deposit (in lieu of the requirement to have a mobile device with the TraceTogether app downloaded) at the Changi Recommends booth at Changi Airport upon arrival in Singapore. As each token is uniquely tagged to each individual, visitors are reminded to carry their own tokens with them wherever they go, and not exchange their tokens with others.

Children aged 6 and below are exempted from the TraceTogether requirement.

 

After downloading the TraceTogether app, how do I activate it?

After downloading the TraceTogether app, you need to follow the instructions that appear when you launch the app. You will need to verify your mobile number with an SMS One-Time Password and register your profile on the app with the same identification number, nationality and date of birth as those shown in the passport that you are using to enter Singapore.

Please ensure that your TraceTogether App is updated to the latest version. You will see the Holding Screen after you have registered your profile. You must click on the ‘ACTIVATE APP’ button on the Holding Screen immediately after you have cleared arrival immigration in Singapore. Follow the instructions until you reach the Home Screen.

For more information, please refer to the TraceTogether website.  If you require assistance on how to download and activate the TraceTogether app, please email [email protected].

 

I have downloaded the TraceTogether app, but I cannot activate the app. What should I do?

Please check that your app has been updated to the latest version.

You can activate your app only after clearing Singapore immigration. There might be a short lag time between after you have cleared immigration and before you can activate the app.

If you still are unable to activate your app after immigration clearance, it could be because you did not register your profile with the same identification number, nationality and date of birth as those shown in the passport that you have used to enter Singapore. If so, follow the instructions to be navigated back to the Holding Screen.  You can edit your passport details by clicking the ‘edit’ button on the Holding Screen, as indicated below.

If you still face issues, please email [email protected] with your query and details of the issue you are facing.

 

If I change my mobile device or SIM card when I arrive in Singapore, do I need to download the TraceTogether app again?

If you change your mobile device, you are required to download the TraceTogether app again on your new mobile device and activate it by following the instructions that appear when you launch the app.

If you change your SIM card but are still using the same mobile device, you will not need to download the TraceTogether app again.

Please ensure that you keep your mobile device’s Bluetooth function turned on so that the TraceTogether app remains activated throughout your stay in Singapore.

 

What happens if I do not have a mobile device to download the TraceTogether app?

All visitors must have a mobile device to download the TraceTogether app. You are responsible for ensuring that your mobile device is compatible with the TraceTogether app. The TraceTogether App can be downloaded from the iOS App StoreGoogle Play Store and Huawei App Gallery.

Visitors, with mobile devices that are unable to download the TraceTogether app, can rent a compatible mobile device from the Changi Recommends website here prior to departing for Singapore. You must have an electronic or physical copy of the booking confirmation from Changi Recommends to present to the airline staff during check-in at the departure airport. Visitors who are unable to present a booking confirmation may be refused boarding by the airline.

You can pay for and collect your rental mobile device at the Changi Recommends booth in Changi Airport prior to clearing arrival immigration. Upon collection, you must download the TraceTogether app and immediately register your profile on the app with your Singapore mobile number and the same identification number, nationality and date of birth as those shown in the passport that you are using to enter Singapore. At immigration clearance, you are to present your mobile device with the TraceTogether app already downloaded and registered. Those who are unable to do so may be denied entry into Singapore by ICA.

Visitors, who have rented a mobile device from Changi Recommends, must carry it with them at all times during their stay in Singapore until it is returned to Changi Recommends. If you change to another mobile device during your stay in Singapore, you must download and activate the TraceTogether app on that device. You must also retain the app on that device for the rest of your stay.

 

Can I switch off my mobile devices while in Singapore?

No, you must keep your mobile devices and the Bluetooth function switched on at all times while in Singapore.

 

Where do I return my TraceTogether tokens?

You must return your own TraceTogether tokens in-person at any of the following places: Changi Recommends booths at the Changi Airport Departure Hall, Woodlands Checkpoint, Tuas Checkpoint or Tanah Merah Ferry Terminal, prior to their departure from Singapore.

The S$50 deposit will be refunded if:

  1. the TraceTogether token the visitor is returning belongs to him/her; and
  2. the visitor had made a deposit for the TraceTogether token being returned; and
  3. the TraceTogether token is not faulty or damaged.

 

Staying in Singapore

 

COVID-19 measures in Singapore

Heightened alert measures are in place to contain growing COVID-19 cases.  You must wear a facemask when outside of the home, except when eating or engaged in strenuous exercise. Children under six years old are exempt. Social distancing measures are in place.

There are significant penalties for breaching the Ministry of Health’s SHN or social distancing measures. If authorities suspect you're infected, you may need to stay in hospital or quarantine. See Singapore Ministry of Health website for the latest update.

 

My visa is expiring. What should I do?

If your employment pass, dependant pass or other work visa is expiring, please speak to your employer who will be required to renew your visa through the Ministry of Manpower.  For all other visas, please contact ICA here.

If you have had your extension to your pass denied, we recommend that you attend the MOM or ICA office and speak to someone in person. The Australian High Commission is unable to intervene in Singapore immigration matters. 

 

Singapore Vaccination Records for Singapore Citizens, Permanent Residents or Long-Term Pass Holders Vaccinated Overseas

From 14 July 2021, individuals who have received COVID-19 vaccinations overseas with COVID-19 vaccines authorised by the Heath Sciences Authority under the Pandemic Special Access Route (PSAR) or listed on the World Health Organisation’s Emergency Use Listing (WHO EUL) can have their vaccination records updated in the National Immunisation Registry (NIR) when they return to Singapore. To do so, they should have documentation to show proof of their overseas vaccination and a positive serology test result in Singapore.

To update your vaccination records in Singapore, you can visit a specific private healthcare provider with your overseas COVID-19 vaccination documentation. For further information, please see the Frequently Asked Questions on the Ministry of Health website.

 

If you are in need of urgent consular assistance, please refer to the consular information here.