Appointment bookings are required for passport applications and notarial services. Clients without an appointment will only be seen in exceptional circumstances. Appointments can be booked here (www.ahcsing.setmore.com). Appointments for passport applications and most notarial services will be available from 8:30am to 3:20pm Monday to Friday. Appointments are not required for passport collections or enquiries.
Passports can only be collected at the following times:
Monday: Mornings: 10:00am – 12:00pm Afternoon: 1:00pm – 3:00pm
Wednesday: Mornings: 10:00am – 12:00pm Afternoon: 1:00pm – 3:00pm
Friday: Mornings ONLY: 10:00am – 12:00pm
Appointment Bookings - more information including booking policy is available here.
Please be aware the following will apply from 1 January 2016:
- 10 year validity passports for 16 and 17 year olds. Both the child and a parent will be required to attend the appointment and the parental consent page must be completed.
- Passport fees will increase with inflation. Please visit our Fees site for more information.
- Lost/stolen fees will be removed. Instead frequent losers of passports will have their passport validity reduced.
You can now submit feedback to us on our Consular, Notarial and Passport services by completing our online feedback form. Click here for more information.
All notarial appointments must be booked via the online booking system here for all notarial services including services that can only be performed by an Australian Diplomatic or Consular Officer, including the witnessing of photo kits and affidavits. If you require the certification of a document as a true copy (that is no witnessing of a signature or any other verification for property or Australian banks) you are still required to make an appointment via the online booking system. Some notarial services can only be performed at the Australian High Commission in Singapore between 9:30am to 11:30am Tuesday and Thursday only, excluding some Singapore and Australian Public Holidays.
For Property/Land Transfer notarial services, Consular officers will only perform the requested service when written instructions from the Australian Legal Practitioner are presented to the consular officer in conjunction with performing the witnessing and certifying functions for a transaction involving land or property. This includes the request for the sign the DFAT Identity Certificate form is sometimes required by the state or territory agencies, and can only be completed by our Consular officers when written instructions from the Australian Legal Practitioner and generally when another service is performed including witnessing/certifying. If written instructions are not presented to support the request for the completing of a DFAT Identity Certificate (and witnessing/certifying services), the service may be declined.
Please be advised the High Commission can only perform the limited range of notarial services for Australian documents, or foreign documents intended for use in Australia. Please refer to the Smartraveller website at www.smartraveller.gov.au for updated information regarding notarial services.
Please note that consular staff cannot provide advice on specific legal requirements, including what documents need to be signed or certified. Correct documents should be presented to officers and clear instructions should be given on your particular requirements. Please see the link below to the disclaimer.